Keeping fun safe, with expert servicing you can trust.
Minimise downtime and keep your operations running smoothly with our Belay Swap. We provide serviced TRUBLUE units ready to swap directly with the ones on your wall.
Don’t have the time to swap out the units yourself? Then our mobile workshop can come to you! We’ll remove, service, and reinstall your TRUBLUE units in small batches, saving you time and hassle, all while your centre stays open.
Want to keep your own units, but also want to minimise downtime? Borrow our TRUBLUE’s whilst we service yours - easy, convenient, and zero disruption.
Hassle-free shipment:
We handle shipping and insurance to and from your location for inspection and maintenance appointments.
Loaner units:
Keep climbers on the wall with temporary replacement units, subject to availability.
Thorough Inspections:
62 point inspection for a thorough service.
Fast repairs with spare parts:
We carry stock of essential components like tape and webbing to quickly fix broken units.
Installation & removal support:
Assistance is available for safely installing and removing auto belay systems.
Certification:
Receive a detailed report and official certification after every inspection and maintenance service.
TRUBLUE auto belay devices are engineered for safety and performance, but like all high-use equipment, they require regular care. Servicing ensures:
Reliable safety:
Prevent unexpected failures with routine inspections and maintenance.
Compliance with standards:
Stay in line with safety certifications and insurance requirements.
Optimised lifespan:
Protect your investment with professional servicing to extend the life of your auto belay systems.
Once you schedule an appointment with our service centre team, your device will be promptly inspected upon arrival. As part of the annual inspection, your device will be carefully dismantled, and all components inspected. Any worn or non-compliant parts will be replaced to meet the manufacturer’s safety standards. Finally, the device will undergo testing to ensure it’s operating safely and correctly.
Once you schedule an appointment with our service centre team, your device will be promptly inspected upon arrival. As part of the annual inspection, your device will be carefully dismantled, and all components inspected. Any worn or non-compliant parts will be replaced to meet the manufacturer’s safety standards. Finally, the device will undergo testing to ensure it’s operating safely and correctly.
